Communication is the process of exchanging information and understanding from one
person
to another person. It provides a bridge of meaning by which people can share
their
feelings. The communication process has eight sequential steps which is shown
in
the
following figure.
Step-1
: Develop idea : In any kind of communication at first the sender develop as
idea
which he/she Wants to transmit.
Step
2: Encode: In this step sender convert the idea into a message by using suitable
words, charts, or any other symbol. Here the sender uses his/her own ‘filter of concept'
develop the message.
Step
3: Transmit : After encoding the message sender takes initiative to transfer
the
message
receiver. Sender also select proper media for the transmission of message.
Step
4 : Receive : Here receiver receives the message which is transferred by the
sender
If the receiver do not receive the message then the communication failed.
Step-5
: Decode : To understand the received message the receiver need to decode
the
message. Decoding is the process of ‘explanation of the message' which produce
the meaning
of the message. This step is very important for the success of communication because
understanding of the message completely depend on it.
Step-6
: Accept: After decoding, it depends on the receiver whether he/she will accept
or reject the message. Acceptance mainly depends on the credibility of the
sender and
attitude of the receiver.
Step-7
: Use : This step also controlled by the receiver. The receiver can use the message
immediately or in future considering his/her interest.
Step-8
: Feedback: It is the last but perhaps the most important step for successful communication.
In this step the receiver responds to the sender. The loop of communication
infact completes with the response of the receiver, which is known as
feedback.
Whether
the message is accepted or not can be realised by the feedback of the receiver.
These
are the steps of the communication process. It should be mentioned that there
are
some barriers in the communication process which can disturb whole process.
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